Privacy Policy

Effective Date: 1/1/2023

At Trash Taxi of Alabama LLC ("we," "us," "our"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with us, including through our website and other communication channels.

We may collect the following types of information:

1. Personal Information:
   
   • Name
   • Address
   • Email address
   • Phone number
   • Billing information

1. Non-Personal Information:
   
   • Browser type
   • Device information
   • IP address
   • Usage data (e.g., pages viewed, time spent on our site)

We use the information collected for the following purposes:

1. Service Delivery: To provide waste management services, schedule pickups, and communicate about your account.
2. Customer Support: To respond to inquiries and resolve issues.
3. Notifications: To send important updates about services, including service delays or changes.
4. Billing and Payments: To process payments securely.
5. Website Improvements: To analyze usage patterns and enhance our website.

We may send text messages to communicate with you about our services. These messages include but are not limited to:

• Service reminders
• Pickup confirmations
• Account updates
• Urgent service notifications

Your Consent: By providing your phone number, you consent to receive text messages from us. We comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA).

Opt-Out: You can opt out of receiving text messages at any time by replying "STOP" to any text message you receive from us. Alternatively, you can contact us directly at [Insert Contact Information] to request removal from our text messaging list.

No Third-Party Marketing: We do not use your phone number for affiliate marketing or share it with third parties for their marketing purposes.

We do not sell, rent, or share your personal information with third parties for their marketing purposes. Your information is only shared in the following circumstances:

1. Service Providers: We may share your information with trusted vendors to perform services on our behalf, such as payment processing and IT support.
2. Legal Obligations: We may disclose your information if required by law or to protect our legal rights.

We take reasonable measures to protect your data from unauthorized access, loss, misuse, or alteration.

You have the right to:

1. Access the personal information we hold about you.
2. Request corrections to your information if it is inaccurate.
3. Opt out of specific forms of communication, including text messaging.
4. Request the deletion of your personal information, subject to legal or contractual obligations.

To exercise these rights, please contact us at:

Trash Taxi of Alabama LLC
Email: [Insert Email Address]
Phone: [Insert Phone Number]

Our website may use cookies to enhance your browsing experience. Cookies collect non-personal information and help us understand website usage. You can manage or disable cookies through your browser settings.

We may update this Privacy Policy periodically to reflect changes in our practices or applicable regulations. The "Effective Date" at the top of this page indicates the last revision date. Continued use of our services after updates constitutes your acceptance of the revised policy.

If you have any questions or concerns about this Privacy Policy, please contact us at:

Trash Taxi of Alabama LLC
Email: support@TrashTaxiAL.com
Phone: 205-419-4005